Legal Information

Lucky 7 Privacy Policy — Your Information Is Safe With Us

We take your personal data seriously. This Privacy Policy explains what information we collect, why we collect it, and what rights you have.

Last updated: 1 January 2026

Why We're Different

Lucky 7's Commitment to Protecting Your Privacy

The cards below highlight the key pillars of our Privacy Policy — in plain language.

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Encrypted Data Protection
All your personal data and financial transactions are protected with SSL/TLS encryption. Third parties have no access to your information under any circumstances.
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Your Data Is Never Sold — Period
Lucky 7 never sells your personal data to advertisers or third parties. Your information is used solely to operate the platform.
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Transparent Data Use
We are transparent about what data is collected and why. There is no hidden data collection — we do exactly what we say, nothing more.
You're Fully in Control
You can view, update, or request deletion of your data at any time. Opting out of marketing emails is just as easy.
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Cookie Policy Transparency
We only use necessary cookies. You can manage non-essential cookies through your browser settings at any time.
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International Standards Compliance
Lucky 7 follows international data protection standards. Your data is processed in line with GDPR-inspired principles, consistent with global best practices.

Welcome to Lucky 7. We understand that people think carefully before sharing personal information online — and that's perfectly reasonable. This Privacy Policy ("Policy") exists for exactly that reason: so you know what data we hold, why we hold it, and how we keep it safe.

This Privacy Policy applies to the Lucky 7 website (lucky7-jit.com), mobile app, and all our digital services — whether you're opening an account, placing a bet, or simply browsing.

We want you to play and enjoy Lucky 7 with the assurance that your information is completely safe with us. Our Privacy Policy is written in plain, easy-to-understand language — no complicated jargon.

Important

By using this platform, you agree to this Privacy Policy. If you do not agree, please refrain from using Lucky 7 and contact us at support@lucky7-jit.com.


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02. Information We Collect
Full List of Data Collected

Lucky 7 only collects the information that is genuinely necessary to operate the platform and deliver our services. We do not collect data beyond what is needed.

Data Type Details Reason for Collection
Identity Information Full name, date of birth, national ID number Age Verification & KYC
Contact Information Email, mobile number, address Account Management
Financial Information BKash/Nagad number, bank account Payment Processing
Activity Data Betting history, transaction records Account Records & AML
Device Information IP address, browser type, device ID Security & Fraud Prevention

Beyond the above, we do not collect any sensitive data such as religious beliefs, political opinions, or health information.


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03. How We Collect Your Data
How and Where We Collect Information

Lucky 7 collects information in several ways — some directly from you, and some automatically as you use the platform.

Collected Directly From You:

  • Information Provided During Registration
  • Documents Uploaded for KYC Verification
  • Information Provided When Adding a Payment Method
  • Information provided when contacting customer support
  • Information submitted via surveys or promotional forms

Automatic Collection:

  • IP address and device information at login and logout
  • Page visits, click patterns, and session data
  • Preference data collected from cookies and local storage
  • Automated logs of betting and transactions

We do not purchase or collect your data from third-party social media platforms or data brokers.


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04. Purpose of Data Use
What We Do With Your Information

Lucky 7 uses your data only for specific, legitimate purposes. Each purpose is clearly outlined below.

  • Account Creation & Management: To handle registration, login, password resets, and account security.
  • Payment Processing: To process deposits, withdrawals, and financial transactions.
  • Identity Verification: To verify age and identity during the KYC process.
  • Fraud Prevention: To detect suspicious activity and prevent multiple accounts.
  • Legal Obligation: To comply with AML regulations and meet regulatory requirements.
  • Customer Support: To resolve your complaints and queries promptly.
  • Platform Improvement: To analyse user experience and improve our services.
  • Promotional Communications: To keep you informed about relevant offers and bonuses (you can opt out at any time).

We do not use your information for any purpose beyond what is stated above. You will be notified before your data is used for any new purpose.


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05. Data Sharing & Disclosure Policy
Who We May Share Data With and When

Lucky 7 never sells your data to third parties. However, there are limited circumstances in which sharing may be necessary:

  • Payment Processors: With payment partners such as bKash, Nagad, or banks — solely to process transactions.
  • Legal Authorities: When required by court order, government directive, or legal investigation.
  • Security Partners: Specialist service providers engaged for fraud prevention and AML compliance.
  • Technology Providers: Hosting, cloud storage, and analytics providers — all bound by our data privacy agreements.

Before sharing data with any third-party partner, we ensure they meet our privacy standards. All contracted parties are prohibited from using your information for any purpose beyond what Lucky 7 has specified.

Clear Positioning

Lucky 7 never sells or transfers your information to advertising companies, data brokers, or marketing agencies.


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06. Technical Data Security Measures
The Technology We Use to Protect Your Data

Lucky 7 uses industry-leading technology to protect your data. Our security framework is multi-layered and continuously updated.

  • 256-bit SSL/TLS Encryption: All data transmission takes place over encrypted channels.
  • Database Encryption: Stored data is protected with AES-256 encryption.
  • Two-Factor Authentication (2FA): An added layer of security for account login.
  • Firewall & DDoS Protection: Our servers are protected against cyber attacks.
  • Regular Security Audits: Regular security audits conducted by independent third-party experts.
  • Access Control: Only authorised personnel have access to specific data.

Please note, however, that no one can guarantee 100% security on the internet. We therefore advise you to stay vigilant — use a strong password and never share it with anyone.


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07. Cookie Policy
What Are Cookies and How We Use Them

Cookies are small text files stored in your browser or on your device. Lucky 7 uses cookies to keep the platform running smoothly and to personalise your experience.

Types of Cookies We Use:

  • Essential Cookies: Essential for login sessions and platform security. The platform cannot function without these.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To understand platform usage — fully anonymised.
  • Security Cookies: To detect fraud and bot activity.

You can disable non-essential cookies through your browser settings. Please note that turning off essential cookies may affect the functionality of certain platform features.


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08. Data Retention Period
How Long We Keep Your Data

Lucky 7 does not retain your data for longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Data Type Retention Period
Active Account Data For as long as the account remains active
Financial Transaction Records 7 years after account closure
KYC Documents 5 years after account closure
Customer support chat logs 3 years after last contact
Marketing preferences data 30 days after opt-out
Security logs and IP records 12 months

Once the retention period expires, data is securely deleted or anonymised in a way that makes identification impossible. Longer retention periods apply to financial records due to legal obligations.


09. Your Rights
Your Full Privacy Rights

Under Lucky 7's Privacy Policy, you are entitled to the rights listed below. To exercise any of these rights, email us at support@lucky7-jit.com.

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Right of Access Right to Know What Information We Hold About You
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Right to Rectification Right to request correction of inaccurate or incomplete information
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Right to Erasure Right to request deletion of data where no legal obligation applies
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Right to Object Right to object to processing for specific purposes
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Right to Portability Right to Receive Your Data in a Structured Format
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Right to Restriction Right to Request Restriction of Data Processing in Certain Circumstances

We aim to respond to all rights requests within 30 business days. In complex cases, this may be extended by a further 30 days, and you will be informed accordingly.

Please Note

Certain data may not be deletable or transferable due to legal or regulatory obligations. In such cases, we will clearly explain the reason.


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10. Protection of Minors
Protection of Data for Users Under 18

Lucky 7 is an 18+ platform. We do not knowingly collect information from anyone under the age of 18. Mandatory age verification is required at the time of registration.

If we discover that we have inadvertently collected information from a minor, that data will be deleted immediately and the associated account will be closed.

If you believe a minor has created an account on our platform, please notify us at support@lucky7-jit.com. We will take prompt action.


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11. Changes to the Privacy Policy
How You'll Be Notified of Policy Updates

Lucky 7 may update this Privacy Policy from time to time. Changes may be driven by new legal requirements, technological updates, or improvements to our services.

How We Will Notify You of Significant Changes:

  • A notification will be sent to your registered email
  • Banner or pop-up notifications upon logging in to the platform
  • Updating the "Last Updated" date at the top of this page

Continued use of the platform after any updates will be considered acceptance of the revised policy. We recommend checking this page regularly.


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12. Contact Us
We're here for any privacy-related questions

If you have any questions or complaints about this Privacy Policy, or wish to exercise your rights, please get in touch. Our data protection team is always ready to assist you.

  • Email: support@lucky7-jit.com
  • Live Chat: Log in to the platform and chat with us directly
  • Help Center: Help Center Page Visit

For privacy-related requests, please include "Privacy Request" in the subject line of your email — this helps us process it faster.

Our Commitment

Lucky 7 respects your privacy. We believe transparency and trust are the foundation of a lasting relationship. Your information is completely safe with us.

Play Safe

Your data is safe — join Lucky 7 today

Read our Privacy Policy? Then register with confidence and claim your welcome bonus. We are committed to keeping every piece of your information secure.

SSL Encrypted
No Data Sales
GDPR-Inspired
24/7 Support
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