Lucky 7 Terms & Conditions — Full Version in Bengali

Welcome to Lucky 7. These Terms & Conditions ("Terms") govern your use of the Lucky 7 platform. By using our website or mobile app, opening an account, placing bets, or using any of our services, you are deemed to have fully accepted these Terms.

We want every Lucky 7 member to participate with full knowledge and confidence. That's why these terms and conditions are written in plain, straightforward language — no complicated legal jargon — while remaining fully legally binding.

Lucky 7 is an online betting and gaming platform designed for Bangladeshi users. These Terms & Conditions constitute a legally binding agreement between members and Lucky 7.

To use Lucky 7's services, you must agree to the following key conditions:

• You must be at least 18 years of age.
• Online betting must be legally permitted in the country or region from which you are accessing the platform.
• You must register using your own identity — not under someone else's name or a false identity.
• By placing bets, you are deemed to be of sound mind and acting of your own free will.
• You are solely responsible for complying with all Lucky 7 rules.

In addition to these Terms & Conditions, Lucky 7's Privacy Policy and Responsible Gaming Guidelines form part of the same agreement. By accessing any section of the platform, you automatically agree to the terms of all these documents.

When registering with Lucky 7, you must provide accurate and complete information. Accounts created with false or incorrect details may be closed at any time.

Information required during registration includes:

• Full name (as per National ID card)
• Date of birth (for age verification)
• Valid email address
• Active mobile number
• Payment Method Details (bKash / Nagad / Bank)

As part of the KYC (Know Your Customer) process, we may request your identity document, proof of address, or other documentation at any time. Until verification is complete, withdrawals and certain features may be temporarily restricted.

Multiple accounts operated from the same device or IP address within a household are not permitted. You are solely responsible for keeping your account password and login credentials secure. Do not share your password with anyone.

Before placing any bets at Lucky 7, please read the specific rules for each event carefully. In addition to the general betting rules, separate rules apply for each individual sport.

The core betting rules are as follows:

• Once a bet is confirmed, it cannot be cancelled or changed — except where a specific cash-out option is available.
• Pre-match betting closes before the event begins.
• Odds in live betting can change at any time — the odds at the time of confirmation are final.
• Lucky 7 reserves the right to void any bets accepted at incorrect odds due to a technical error.
• If a match is cancelled or abandoned, all bets on that event will be refunded.
• Any evidence of match fixing or manipulation will result in the cancellation of the bets involved.

Maximum and minimum bet amounts may vary by event. There is a set limit on the maximum amount for a single bet — this limit cannot be exceeded.

Payments at Lucky 7 are fully secure and transparent. We support all major mobile banking services and bank transfers in Bangladesh. All transactions are subject to certain terms and conditions.

Deposit Terms:

• Deposits must be made from a payment account registered in your own name.
• Depositing through a third party is strictly prohibited.
• The minimum deposit amount is ৳ 500.
• Deposits are usually credited instantly; if there's a delay, please contact support.

Withdrawal Terms:

• Withdrawals can only be made from verified accounts.
• The withdrawal method must match the method used for the deposit.
• The minimum withdrawal amount is ৳ 1,000.
• The maximum daily withdrawal limit is ৳5,00,000.
• Withdrawals may be delayed if KYC verification has not been completed.
• Additional verification may be required for your first withdrawal.

Lucky 7 offers a range of bonuses and promotions — welcome bonuses, reload bonuses, cashback, free bets, and more. Each bonus comes with its own terms and conditions that must be followed.

General bonus terms:

• The welcome bonus is available to new members only and can be claimed once.
• Bonus funds cannot be withdrawn directly — the applicable wagering requirements must first be met.
• A wagering requirement of 10–30x the bonus amount must be met before any withdrawal can be made.
• Bonus offers are typically valid for 7–30 days — any unused bonus will expire at the end of the validity period.
• Multiple bonuses cannot be used simultaneously unless otherwise stated.
• Any bonus found to be misused, along with all winnings derived from it, will be forfeited.

Lucky 7 reserves the right to modify, suspend, or cancel any bonus offer at any time. It is the member's responsibility to read the full terms of each offer before claiming a bonus.

Certain activities are strictly prohibited to maintain a fair environment on the Lucky 7 platform. Violations will result in immediate account closure and forfeiture of any remaining balance.

List of Prohibited Activities:

• Multiple Accounts: Operating multiple accounts under the same identity is strictly prohibited.
• Bots & Automation: Using automated software or bots to place bets is strictly prohibited.
• Bonus Abuse: Multiple members of the same household claiming the same bonus is not permitted.
• Account Sale or Transfer: Selling, renting, or transferring your account to another person is strictly prohibited.
• System Exploitation: Intentionally exploiting software vulnerabilities or technical glitches is strictly prohibited.
• Money Laundering: Transacting with funds from illegal sources is strictly prohibited.
• Threats or Harassment: Threatening or harassing staff or other members is strictly prohibited.

Lucky 7 treats the protection of your personal information as a top priority. All information provided during registration is used solely for platform operations and to meet legal obligations.

How your information is used:

• Account Verification & Identity Confirmation
• Payment Processing & Fraud Prevention
• Compliance with legal and regulatory requirements
• Customer Support
• Keeping you informed about relevant promotions and offers (you may opt out at any time)

Lucky 7 never sells your data to third parties. However, information may be shared with regulatory authorities when required by law. For more details, please refer to our Privacy Policy Read.

Lucky 7 believes betting should be a form of entertainment — not a primary source of income. We encourage all members to play responsibly.

• Never bet more than you can afford to lose.
• Avoid the urge to place more bets in an attempt to recover losses.
• Use deposit limits or self-exclusion tools whenever you need them.
• If family or friends are concerned about your gambling habits, take it seriously.

To learn more about our responsible gaming tools Responsible Gaming Visit the page.

Lucky 7 may suspend or permanently close an account without prior notice in any of the following circumstances:

• Violation of any provision of these Terms & Conditions
• Fraudulent or deceptive activities
• KYC Verification Failure or Submission of False Information
• Extended inactivity (more than 12 months)
• Court orders or regulatory authority directives

You may also close your account at any time by submitting a request to support@lucky7-jit.com. Upon voluntary closure, any verified balance will be refunded — however, bonus balances will be forfeited.

If you have a dispute or complaint regarding Lucky 7, please follow the process outlined below:

1. Step One: Reach out to customer support via live chat or email. Most issues can be resolved there directly.
2. Step Two: If support is unable to resolve your issue satisfactorily, request escalation to senior management.
3. Step Three: Submit a written complaint to support@lucky7-jit.com — include all relevant details and screenshots.
4. Final Decision: All decisions made by Lucky 7 are final and binding.

We aim to provide an initial response within 7 business days of receiving a complaint. Complex cases may take up to 30 business days to resolve.

Lucky 7 reserves the right to modify, amend, or update these Terms & Conditions at any time. For significant changes, we will endeavour to notify members via email or platform notifications.

Continued use of the platform after any update to the terms will be taken as your acceptance of the new terms. We recommend visiting this page regularly to stay up to date.

You can check the "Last Updated" date at the top of this page to see when the terms were last revised.

If you have any questions or need clarification regarding these Terms & Conditions, please reach out to our support team. We are available 24/7 to assist you.

• Email: support@lucky7-jit.com
• Live Chat: Log in to the platform and reach us via live chat
• Help Center: Help Center Page Visit